|Ratings & Reviews Details|
1920 Bow Trail SW
Calgary, AB T3C 3N4
Approx Value: $101 - $200
Date Visited: 1/8/2008
|I went in for an out-of-province inspection on my Chrysler. Before the appointment, they quoted me $135 for the inspection (+ 5% GST), but when I got my bill, a total of $17.02 had added, apparently for "environmental fees". I asked the service rep what this fee was, and he mumbled something about tubes. Finding this suspicious, I called the service desk the next day, and the person on the phone told me that environmental charge was for rags. $17 for rags? Finally, I was put through to the manager who explained to me that this fee should not have been charged. She proceeded to say that this $17 enviro charge is automatically tacked on to EVERYONE__s bill, but the service reps are supposed to manually remove it for inspections.I rate this service centre low for the lack of knowledge of the service reps, and because they automatically charge $17 to each invoice, regardless of the type of service. I wonder how many other people have been over-charged for their inspec|
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